外貿(mào)口語：關于退貨

　　在外貿(mào)中要想退貨該怎么說呢?來看看下面的對話吧!

　　A: The paintwork on the body of the cars has become discolored.

　　A:汽車上的外漆都退色了。

　　B: We have looked into the matter and found it was due to a che-mical imbalance in the paint used in spraying the vehicles.

　　B:這事我們已經(jīng)調查了，發(fā)現(xiàn)噴這批車使用的'油 漆成分比例不當。

　　A: l'II return the goods to you.postage and packing forward.

　　A：我把貨退給你們，郵費包裝費到付。

　　B: Actually we are taking these models out of production and calling in all those that we have supplied.

　　B：事實上，我們已不生產(chǎn)這一型號的車了，以前 供應的車也要收回來。

　　A: That's fine. When do you think we can get the replacements?

　　A：那很好。你認為什么時候換貨能到?

　　B: We have contacted our own suppliers and they said the repla- cements are on their way to us by express train. You should receive them within a week.

　　B：我們和供貨商聯(lián)系過了，他們說換貨用直達火車。

　　A: This is our initial order with which you and we are far from sati-sfied.

　　A:這是我們首次向你們訂貨，結果很不令人滿意。

　　B:I apologize for the inconvenience and please permit me to potnt out that this kind of fault rarely occurs in our factory. This is the first time,and I promise.it'll also be the last time. Please trust us.

　　B:給您帶來了不便，我深表歉意。請允許我指出 一點，我們的車很少出 這類問題。這是第一次，我保證也是最后一次。請相信我們。