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辦公室英語：揚(yáng)比加薪更重要
It is often said that politeness costs nothing. In fact, it seems that a little more courtesy could save businesses £5billion every year.
俗話說“禮多無所失(卻得到一切)”。事實(shí)表明，對(duì)員工以禮相待每年能為公司節(jié)省50億英鎊的支出。
Frequently hearing the phrase "thank you" or "well done" means the same to staff as a modest pay rise, researchers say.
研究人員稱，對(duì)于員工而言，經(jīng)常聽到“謝謝”或“做得好”等禮貌之辭與適度加薪具有同樣意義。
Praise and encouragement also makes employees more likely to work hard and stay in their jobs, saving on the cost of finding replacements.
此外，贊揚(yáng)和鼓勵(lì)也能提高員工的工作積極性、并有利于穩(wěn)定軍心，從而能節(jié)省招聘成本。
A third of 1,000 workers surveyed by consulting firm White Water Strategies said they did not get thanked at all when they did well - and a further third said they were not thanked enough.
懷特•沃特戰(zhàn)略咨詢公司對(duì)一千名員工開展了一項(xiàng)調(diào)查。調(diào)查結(jié)果顯示，三分之一的受訪員工稱，即使他們工作表現(xiàn)出色，也沒得到過老板的一句“感謝”;另有三分之一的人認(rèn)為自己沒有得到足夠的感謝。
In both cases, staff said they felt undervalued, meaning they were less likely to exert themselves and were more likely to look for employment elsewhere.
這兩類員工都覺得自己沒得到足夠的重視，這意味著他們的工作積極性很可能會(huì)降低，而且換工作的可能性增大。
The net result is around £5.2billion in lost productivity from employees who would raise their game if they felt more appreciated, White Water claimed.
懷特•沃特公司稱，員工工作效率低下造成了約52億英鎊的損失。但如果員工感到倍受賞識(shí)，他們的工作積極性就會(huì)提高。
According to the company, praising staff has the same motivational kick as a 1 per cent pay rise - and works out much cheaper for bosses.
懷特•沃特公司稱，贊揚(yáng)員工與1%的加薪具有同樣的激勵(lì)作用，而且這對(duì)于老板來說也更加劃算。
Three out of four employees said that regular acknowledgement by their bosses was important to them, but only a quarter said they were actually given as much praise as they felt they needed.
調(diào)查顯示，四分之三的員工稱，經(jīng)常得到老板的認(rèn)可對(duì)于他們來說很重要;而僅有四分之一的人認(rèn)為自己得到了應(yīng)有的認(rèn)可。
The survey found that those in blue-collar and manual jobs were less likely to be given any recognition for doing well.
調(diào)查發(fā)現(xiàn)，“藍(lán)領(lǐng)”及手工勞動(dòng)者的出色工作表現(xiàn)很少得到老板的認(rèn)可。
In regional terms, Scottish staff felt most undervalued. Four out of ten workers said they were never thanked and eight out of ten said they would like more praise.
從地區(qū)來看，蘇格蘭員工最缺乏認(rèn)可感。十分之一的員工稱，他們從未得到過感謝，80%的人希望自己能得到更多表揚(yáng)。
However, workers in the North-East are less impressed by being buttered up by the boss, as only 69 per cent said they felt the need to be told "well done" regularly.
然而，英國東北部地區(qū)的員工則沒那么需要老板的贊揚(yáng)，僅有69%的人希望老板經(jīng)常表揚(yáng)他們“干得好”。
Older employees and women need the most reassurance, according to psychologist Averil Leimon, a director of White Water Strategies.
懷特•沃特戰(zhàn)略咨詢公司總監(jiān)、心理學(xué)家艾弗爾•勒蒙說，年齡較大的員工和女性最需要這樣的安慰。
She said that words of praise did more than create a pleasant place to work - they could even boost profits.
她說，老板贊揚(yáng)員工不僅能讓工作氛圍更加愉快，甚至能提高公司的經(jīng)濟(jì)效益。
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