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商務(wù)英語郵件寫作三大錯誤
A recent post on the DailyMuse outlined the most common business writing mistakes you don’t even know you are making. Before you draft your next email, consider the following examples of bad habits to avoid:
最近職業(yè)女性社區(qū)DailyMuse在線版上刊登了一篇報(bào)道,指出了商務(wù)寫作中最常見的錯誤,有些錯誤甚至你都不知道自己正在犯。在你下次起草一封電郵之前,看一看以下列舉的這些發(fā)郵件時的易錯處,盡量避免這些壞習(xí)慣吧:
1. “btw, need u 2 sign tom. thx.”
“順便說一下,謝謝把這份郵件轉(zhuǎn)發(fā)給Tom”
Being too casual in an email may lead the receiver to think (A) you are unprofessional and not taking the conversation seriously, (B) too busy to address their needs, or (C) they may have no idea what the heck you are talking about in the first place. Business should always be handled with care and this can by done so by taking the time to properly communication regardless of how laid-back the environment is.
在寫郵件時用詞太隨意可能會讓收件人產(chǎn)生以下想法:(1)發(fā)件人不夠?qū)I(yè)或者沒有認(rèn)真對待此次談話;(2)發(fā)件人太忙了,都沒有時間來說清楚自己的要求;(3)不知道發(fā)件人到底想要干什么。所有商業(yè)活動都需要認(rèn)真對待,不管身處什么樣的環(huán)境,都要花時間來進(jìn)行恰當(dāng)?shù)慕涣鳌?/p>
2. “It was a pleasure meeting you yesterday!! Looking forward to our next encounter! Take care!”
“昨天見到你很高興!!期待下次再見!保重!”
Exclamation points are sometimes 100% necessary in business emails to express enthusiasm and even good manners, but overusing this punctuation takes on a whole new and unwanted meaning. With one too many exclamation points, your positive attitude turns…. quite weird and unwelcoming.
在商務(wù)信函中,有時使用驚嘆號是有很必要的,可以表達(dá)出熱烈的情感和良好的禮儀。不過,過分使用標(biāo)點(diǎn)符號就會適得其反了。就像上面提到的這句話一樣,濫用驚嘆號來表達(dá)積極情感反而會讓人覺得奇怪和不受歡迎。
3. Subject: Meeting
主題:開會
First, imagine how many emails professionals receive a day. Now, imagine how many emails professionals receive a day including the word “meeting.” Subject lines are the filtering mechanism and the best way to draw help the recipient distinguish the reason behind your email. Don’t be vague in your subject lines. It is your job to summarize the body of your email.
首先,想象一下一個職場人每天要收到多少封電子郵件。現(xiàn)在,再想象一下有多少封郵件中會帶有“開會”的關(guān)鍵詞。郵件中的主題欄是一種過濾機(jī)制,讓收件人可以更好地區(qū)分出每封郵件主旨內(nèi)容。千萬不要在主題欄中含糊其辭,你有責(zé)任把正文內(nèi)容提綱挈領(lǐng)地展示在郵件主題欄中。
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